Install Coordinator
Seaford, NY Seaford, NY Full-time Full-time $21 - $25 an hour $21 - $25 an hour 16 hours ago 16 hours ago 16 hours ago Company Overview:
We are Universe Home Services, a Long Island proud local business, assisting homeowners with their heating, cooling, plumbing, and electrical needs for over 68 years throughout Nassau and Suffolk Counties.
We are consistently growing in services, employees, and customers, and with that growth we have maintained valued employees for over 20 years! Opportunity for job growth within the company, continual training, positive and supportive work environment.
Come for a job and stay for a career!
Job Description:
The ideal candidate will have a proven track record of scheduling sales appointments, coordinating service appointments, and following up with customers to ensure the installation process runs smoothly from start to finish.
The Install Coordinator should have strong organizational skills, be able to multitask, be fast paced yet detail oriented, exceptional communication skills, and be adaptable to the needs of a growing department.
The Install Coordinator works closely with other members of the HVAC Install Department, as well as the Sales and Compliance teams.
HVAC and/or Customer Service experience is beneficial but not required.
DUTIES AND
Responsibilities:
Scheduling installations with customers and/or salesmen.
Schedule and coordinate HVAC installations with customers, ensuring timely completion of projects.
Work closely with our installation team to ensure all necessary equipment and supplies are ordered and delivered on time.
Communicate with customers to ensure they are aware of the installation process and answer any questions or concerns they may have.
Coordinate with other departments, including sales, service, and billing, to ensure a seamless installation process.
Equipment ordering.
Payment and financing processing.
Customer, vendor, and subcontractor communications.
QUALIFICATIONS FOR THE JOB:
High school or equivalent.
Highly organized; Attention to detail.
Able to work in a fast-paced environment.
Task oriented.
Excellent communication skills.
Customer service background.
Previous industry experience (preferred).
REQUIREMENTS AND SKILLS:
High School Diploma or equivalent.
Ability to explain technical information to customers.
Strong listening and communication skills.
Teamwork oriented.
Benefits:
Generous paid time off (PTO) Medical, Dental and Vision Plans 401(k) with company match Group life insurance Weekly payment Paid Training Continual training for career development Employee referral bonuses Long-term and Short-term disability insurance Long-term care insurance Supportive, positive, Universe Core Values.
Job Type:
Full-time Pay:
$21.
00 - $25.
00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Monday to Friday Weekend availability Ability to commute/relocate:
Seaford, NY 11783:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Sales administration:
1 year (Preferred) Work Location:
In person DUTIES AND
Responsibilities:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are Universe Home Services, a Long Island proud local business, assisting homeowners with their heating, cooling, plumbing, and electrical needs for over 68 years throughout Nassau and Suffolk Counties.
We are consistently growing in services, employees, and customers, and with that growth we have maintained valued employees for over 20 years! Opportunity for job growth within the company, continual training, positive and supportive work environment.
Come for a job and stay for a career!
Job Description:
The ideal candidate will have a proven track record of scheduling sales appointments, coordinating service appointments, and following up with customers to ensure the installation process runs smoothly from start to finish.
The Install Coordinator should have strong organizational skills, be able to multitask, be fast paced yet detail oriented, exceptional communication skills, and be adaptable to the needs of a growing department.
The Install Coordinator works closely with other members of the HVAC Install Department, as well as the Sales and Compliance teams.
HVAC and/or Customer Service experience is beneficial but not required.
DUTIES AND
Responsibilities:
Scheduling installations with customers and/or salesmen.
Schedule and coordinate HVAC installations with customers, ensuring timely completion of projects.
Work closely with our installation team to ensure all necessary equipment and supplies are ordered and delivered on time.
Communicate with customers to ensure they are aware of the installation process and answer any questions or concerns they may have.
Coordinate with other departments, including sales, service, and billing, to ensure a seamless installation process.
Equipment ordering.
Payment and financing processing.
Customer, vendor, and subcontractor communications.
QUALIFICATIONS FOR THE JOB:
High school or equivalent.
Highly organized; Attention to detail.
Able to work in a fast-paced environment.
Task oriented.
Excellent communication skills.
Customer service background.
Previous industry experience (preferred).
REQUIREMENTS AND SKILLS:
High School Diploma or equivalent.
Ability to explain technical information to customers.
Strong listening and communication skills.
Teamwork oriented.
Benefits:
Generous paid time off (PTO) Medical, Dental and Vision Plans 401(k) with company match Group life insurance Weekly payment Paid Training Continual training for career development Employee referral bonuses Long-term and Short-term disability insurance Long-term care insurance Supportive, positive, Universe Core Values.
Job Type:
Full-time Pay:
$21.
00 - $25.
00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Monday to Friday Weekend availability Ability to commute/relocate:
Seaford, NY 11783:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Sales administration:
1 year (Preferred) Work Location:
In person DUTIES AND
Responsibilities:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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