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Lot Attendant / Valet / Porter - Toyota of Massapequa

The Lot Attendant/Valet/Porter greets customers arriving at our service department. They gather basic vehicle information mileage, condition providing that information to the Service Advisor. He/she will move customer vehicles in and around the lot and service areas, ensure vehicles are kept in a clean and damage free manner and help with cleaning and custodial duties in the shop and lot areas.
The Valet has a high energy level and a desire to work in a fast-paced environment. Attendants need to be especially courteous as they are in constant contact with employees and customers. The Valet should be comfortable driving diverse types of vehicles in a safe manner. They should be able to drive both manual and automatic transmission and be comfortable maneuvering vehicles in small spaces ensuring they are damage free. The valet also oversees the cleanliness and organization of the dealer lot.
Responsibilities include:
Greets all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location
Drives vehicles in a safe manner
Assist in jump starting vehicles as required
Verifies customer appointments and all relevant customer information (name, VIN, tag number, mileage, etc.)
Installs disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service
Monitors condition of vehicles in the lots and notifies supervisor of any issues that need to be addressed
Maintains the service area & completes some janitorial responsibilities as assigned
Retrieves vehicles for customers when picking up, waiting at the vehicle and thanking customers for their business
Performs other duties as assigned
Benefits:
Hourly Salary
Medical, dental and vision for full time employees
401K
Discounted vehicle purchases
Paid vacation for full time employees
Requirements:
Clean & valid NY State driver's license
Highly organized
Capable of working independently
Strong multitasking skills
Outgoing personality with excellent communication skills and professional appearance
Able to work in a non-climate controlled environments
RESPONSIBILITIES
Verifies customer appointments and all relevant customer information (name, VIN, tag number, mileage, etc.)
Greets all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location
Helps with loaner vehicles and parks vehicles after they have been written up
Installs disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service
Delivers keys and repair order to the appropriate Service Advisor after parking vehicle
Retrieves vehicles for customers when picking up, waiting at the vehicle and thanking customers for their business
Helps maintain a clean and safe service area by performing general cleaning duties (trash removal, sweeping, etc.)
Follows all safety and security procedures
Performs other duties as assigned
QUALIFICATIONS
High school diploma or GED preferred
Previous experience preferred
Unrestricted driver's license and clean driving record
Able to drive both automatic and standard-transmission vehicles
Able to safely operate motor vehicles in tight and small spaces
Neat, clean, and professional appearance
Strong customer service skills
Basic computer and internet skills
BENEFITS
Health Insurance
Dental Insurance
Discounted Vehicle Purchases
Competitive Pay Plans
Paid Time Off (PTO)
401k
Vision Insurance


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